Privacy Policy

Workforce Technologies Pty Ltd t/a MyGig ACN 673 219 737 (“MyGig,” “we,” “our,” “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Definitions

- Personal Information: Information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not.
- Sensitive Information: A subset of personal information that includes information or an opinion about an individual's racial or ethnic origin,political opinions, religious beliefs, sexual orientation, health information,genetic information, biometric information, or criminal record.

2. Collection of Personal Information

We collect personal information that is necessary for us to provide our services effectively as Employer. This may include:
- Contact Details: Name, email address, postal address, phone number.
- Demographic Information: Date of birth, gender.
- Employment Information: Employment history, qualifications, skills,and references.
- Financial Information: Bank account details, superannuation details, taxfile number, and payment information.
- Usage Data: Information about how you use our website and services,including IP addresses, browser type, and access times.

We collect personal information directly from you when you:
- Register or update an account on our platform.
- Apply for employment or engagement opportunities.
- Communicate with us via email, phone, or through our website.
- Participate in surveys, promotions, or events.

In some cases, we may collect personal information from third parties, such as:
- Referees you have provided.
- Background check providers.
- Publicly available sources.

3. Use of Personal Information

We use your personal information for purposes including:
- Providing and managing our services.
- Facilitating employment or engagement opportunities.
- Processing payments and managing accounts.
- Communicating with you about our services, updates, and promotions.
- Complying with legal obligations and resolving disputes.
- Improving our services and user experience.

4. Disclosure of Personal Information

We may disclose your personal information to:
- Potential employers or clients for job placements.
- Service providers who assist us in operating our business (e.g., IT support, Payroll, payment processors).
- Regulatory bodies, government agencies, or law enforcement as required bylaw.
- Third parties in connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not disclose your personal information to overseas recipients without your consent, unless required by law.

5. Cross-Border Data Transfers

We may transfer your personal information to entities located outside Australia for storage or processing. These entities may be subject to privacy laws that differ from those in Australia. We will take reasonable steps to ensure that overseas recipients handle your personal information in accordance with the Australian Privacy Principles.

6. Data Breaches

In the event of a data breach that is likely to result in serious harm to affected individuals, we will take immediate steps to contain the breach and notify the affected individuals and the Office of the Australian Information Commissioner (OAIC) as required bylaw. Notifications will include details of the breach, the information involved, and recommendations to mitigate potential harm.

7. Security of Personal Information

We take reasonable steps to protect yourpersonal information from misuse, interference, loss, unauthorized access,modification, or disclosure. This includes implementing physical, electronic,and managerial procedures to safeguard and secure the information we collect.

8. Retention and Deletion of Data

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. When personal information is no longer required,we will take reasonable steps to destroy or de-identify it securely.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our website. You can control the use of cookies through your browser settings.

10. Third-Party Services

Our website and app may include links to third-party services or use third-party tools for analytics, advertising, payment processing. These third-party services may collect information about your use of our platform. We encourage you to review their privacy policies to understand how they handle your data.

11. Marketing Communications

By providing us with your contact details,you consent to receive communications about our services, promotions, and updates. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

12. Sensitive Information

We will only collect sensitive information about you (e.g., health or criminal history) with your explicit consent or when required by law. This information will be handled in accordance with the Australian Privacy Principles.

13. Children's Privacy

Our services may be used by individuals aged 15 years and older. We are committed to protecting the privacy of younger workers who use our platform. If you are under the age of 18, we require parental or guardian consent for certain activities, such as signing employment contracts or providing sensitive information.

For individuals aged 15 to 17, we may collect personal information with appropriate consent and only to the extent necessary to facilitate work opportunities or comply with legal obligations. If we become aware that we have collected personal information from individuals under the age of 15 without parental or guardian consent, we will take steps to delete that information.

14. Accessibility

We are committed to ensuring our Privacy Policy is accessible to all individuals, including those with disabilities. If you require this Privacy Policy in an alternative format, please contact us.

15. Complaints and Dispute Resolution

If you believe we have breached your privacy or mishandled your personal information, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

17. Image Consent

By using our services, you consent to MyGig capturing and utilizing images or recordings of you (collectively, "Images and Recordings") in connection with our operations. These may be used for purposes including, but not limited to, public relations, promotions,commercial activities, and advertising across various media platforms such as social media, newspapers, magazines, brochures, television advertisements,promotional videos, and websites.

You acknowledge that these rights are granted to MyGig on a perpetual basis and that you will not receive any payment, royalty, or other consideration for the use or storage of the Images and Recordings. MyGig will handle all personal information associated with these Images and Recordings in accordance with this Privacy Policy and applicable laws.

If you do not consent to the use of your Images and Recordings, please contact us using the details provided below.

18. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at:

- Email: help@mygig.com.au
- Address: 81-83CAMPBELL STREET , SURRY HILLS NSW 2010

We will respond to your inquiry within a reasonable timeframe.