Honest comparison

MyGig vs Hays

Hays is a recruitment and staffing company. MyGig is a Workforce-as-a-Service platform. That is the whole comparison in two sentences, and the rest of this page is the detail. Hays describes itself as a specialist recruitment agency, listing permanent recruitment and temporary and contract recruitment among the services it offers employers, and it runs Logistics and Trades and Labour desks alongside its professional ones, so the two overlap on warehouse and industrial temp work. Where they differ is delivery: a recruiter takes your brief and places a person, while MyGig gives you software to post a shift, choose the worker and see the itemised cost up front, then employs and pays that worker as the authorised Employer of Record, operating in NSW, WA, TAS and NT, on a flat 15% service fee. Choose Hays when you need recruitment expertise. Choose MyGig when you need workforce infrastructure.

What this compares: the recruitment agency model that Hays operates in, where a recruiter finds and places the person, compared with how MyGig works. It is not a comparison of Hays' own rates or terms: we did not locate a published Hays rate card when this page was checked in September 2026, so ask Hays for a quote and bring ours alongside.

	Recruitment agency model	MyGig
Primary model	Recruitment agency model: a recruitment and staffing company. Recruiters find and place people, permanently or on temporary and contract assignments, and the agency invoices for the placement or for the hours worked.	A Workforce-as-a-Service platform. Software sources, books and manages casual shift workers, and MyGig employs and pays them as the authorised Employer of Record, operating in NSW, WA, TAS and NT.
Temporary staffing	Recruitment agency model: a consultant takes a brief and places a temp for days, weeks or months, with the agency handling the contract, onboarding and payroll for that assignment.	Built around a single shift. Post it, pick the worker, and book one or a hundred with no obligation between them.
Permanent recruitment	Recruitment agency model: the core product. A recruiter runs the search, shortlist and offer, and the client employs the hire, typically for a fee set as a percentage of salary.	Not offered. MyGig places nobody permanently, and if you hire a MyGig worker directly there is no placement or transfer fee.
Worker sourcing	Recruitment agency model: the consultant searches the agency's candidate database, advertises the role and shortlists; you interview or accept who is put forward.	A vetted casual pool, checked on 30+ data points and rated after every shift. You see profiles, ratings and verified tickets and choose the worker yourself.
Self-service shift booking	Recruitment agency model: there is no shift to post. Requests go to a consultant by phone or email, and the consultant confirms who is coming.	Post a shift in about 60 seconds and pick the worker yourself. No account manager in the loop unless you want one.
Employer of Record	Recruitment agency model: for a permanent placement the client employs the hire. For temporary and contract work the employing entity varies by engagement type, so check the terms for each assignment.	MyGig employs every worker it supplies, as authorised Employer of Record, operating in NSW, WA, TAS and NT: payroll, PAYG, 12% super, workers comp and award compliance.
Award interpretation	Recruitment agency model: award compliance sits inside the agency's payroll and is asserted in the agreement rather than shown per hour.	Our award engine prices each hour and records the clause it applied, so the rate is evidenced, not asserted.
Payroll and compliance	Recruitment agency model: the agency runs payroll for the temps it employs; superannuation, workers comp and STP lodgement sit with whichever entity employs the worker.	MyGig is a registered Digital Service Provider (DSP) with the ATO, lodging Single Touch Payroll directly from its own payroll system. Super, workers comp and payroll tax are itemised on every estimate.
Pricing transparency	Recruitment agency model: a placement fee or an hourly bill rate quoted per client, with the margin inside the rate rather than itemised. Rates are quoted on enquiry.	One flat 15% service fee on wages and on-costs, estimated before booking; no setup fees or minimums. Published, and the same for every client.
Worker payment	Recruitment agency model: the worker is paid on the provider's own pay cycle after a timesheet is submitted and approved; cycle length and cut-offs are set by each provider in its worker terms.	Workers are paid Modern Award rates plus casual loading and penalties, the day after every shift, with 12% superannuation. No fee to the worker, ever.
Commitment	Recruitment agency model: terms of business per client, with placement fees, temp-to-perm transfer fees and notice periods common.	No minimum, no lock-in, no placement fee. One shift a month or a thousand.
Best suited for	Permanent hires, specialist and professional roles, longer contractor placements, and enterprise RPO or MSP programs run by a recruiter.	Casual and on-demand frontline shifts: warehousing and 3PL, logistics, events, retail, hospitality and cleaning, in NSW, WA, TAS and NT.

Model-level comparison, current as at September 2026. No pricing, margin or service claim above is attributed to the named provider. Product names and trademarks belong to their owners; no affiliation or endorsement implied. Spotted something out of date? Tell us and we’ll fix it.

Where this page quotes how Hays describes its own services, the statement is attributed and sourced here:

How Hays describes its employer services (specialist recruitment agency; permanent, temporary and contract recruitment): hays.com.au/employers, read 3 September 2026 via search-result snippet.
Hays Logistics specialism (supply chain, warehousing, transport and freight forwarding): hays.com.au/employers/logistics, read 3 September 2026 via search-result snippet.
Hays Trades and Labour page: hays.com.au/employers/trades-labour, read 3 September 2026 via search-result snippet.
Hays temporary and contract recruitment page (contracts, onboarding and payroll processing handled by Hays): hays.com.au/employers/recruitment-services/temporary-and-contract-recruitment, read 3 September 2026 via search-result snippet.
Hays workforce solutions page (RPO, MSP and contractor management): hays.com.au/employers/recruitment-services/workforce-solutions, read 3 September 2026 via search-result snippet.

The honest verdict

Where each one wins.

Where Hays wins

Permanent and specialist recruitment. Hays describes itself as a specialist recruitment agency and lists permanent recruitment alongside temporary and contract recruitment among its employer services (source 1 below). MyGig does not place permanent staff at all.
Recruiter-led placements that run for months. Hays' own temporary and contract recruitment page says Hays handles the contracts, onboarding and payroll processing for those workers (source 4). If you want a consultant to manage a six-month contractor, that is their product; MyGig books shifts.
Enterprise programs and reach. Hays markets RPO, MSP and contractor management to employers (source 5), and a national agency network covers the states where MyGig is not yet the authorised Employer of Record. Hays also runs Logistics and Trades and Labour desks (sources 2 and 3), so it is not a white-collar-only choice.

Choose Hays when you need recruitment expertise: a permanent hire, a specialist or professional search, a contractor placed for months, or an RPO or MSP program run by a recruiter.

Where MyGig wins

Self-service and speed. Post a shift in about 60 seconds and pick the worker from profiles, ratings and verified tickets, with no brief, no consultant loop and no waiting on a shortlist.
A published number. One flat 15% service fee on wages and on-costs, itemised on the estimate before you book, the same whether you book one shift or five hundred.
Employment, award interpretation and payroll in one place. MyGig employs the worker as authorised Employer of Record in NSW, WA, TAS and NT, evidences the award rate per hour, and lodges Single Touch Payroll from its own payroll system.
Workers are paid the day after every shift with 12% super, at no cost to them, which is the mechanism behind reliable show-up rates.

Choose MyGig when you need workforce infrastructure: casual frontline shifts in NSW, WA, TAS or NT, booked yourself, priced at a published flat 15%, with every worker employed, award-checked and paid the next day by MyGig.

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Hays in the biggest agencies guide →Warehousing staff →Logistics and 3PL staff →Employer of Record →Payroll outsourcing →Our pricing →MyGig vs Randstad →

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