Hire retail assistants in Brisbane: we're not taking bookings here yet.
Brisbane retail anchors on the Queen Street Mall, Chermside and Garden City, with strong suburban centre trade across the growth corridors. The city’s retail casual market is deep, and its staffing peaks follow the familiar rhythm: weekends, school holidays and the Christmas quarter.
Sale weekends and school holidays need a bigger floor team than a Tuesday: book assistants for the days trade actually spikes. No formal tickets are typically required to start; vetting covers identity, references and role skills.
MyGig is not taking bookings in Brisbane yet, and we would rather say so than let you plan around a service that is not there. Queensland is planned for 2027. Where we do operate (NSW, WA, TAS and NT), businesses post shifts and book vetted casual retail assistants for one flat 15% service fee, with MyGig as the Employer of Record carrying payroll, super and workers compensation. Register your interest and we will tell you the moment Brisbane opens.
Coming to Brisbane in 2027.
Work in progress: we're not taking bookings in Brisbane yet, and nothing on this page is an offer to supply staff there. MyGig operates as the authorised Employer of Record in NSW, WA, TAS and NT. Register interest on the Brisbane page →
What a casual retail assistant costs is set by the award.
These are the award's published figures, not a MyGig quote. They apply nationally, including in Brisbane.
General Retail Industry Award (MA000004)
Published adult casual rates start from $34.76/hr as at 1 July 2026, including the 25% casual loading. Higher classifications, penalties and allowances can apply on top.
What a retail assistant does on shift.
- ✓Customer service and product help on the floor
- ✓Register, returns and click-and-collect handover
- ✓Replenishment and front-facing
- ✓Fitting room and floor presentation
Good questions, straight answers.
What award covers casual retail assistants in Brisbane?
Retail assistant work in this industry is typically priced under the General Retail Industry Award (MA000004). Published casual rates under the General Retail Industry Award start from $34.76/hr as at 1 July 2026, including the 25% casual loading. Penalties and allowances can apply on top depending on when and where the shift runs; the award page and the official Fair Work pay guide carry the detail.
Are the retail assistants vetted?
Yes. Every worker is vetted on 30+ data points before they can accept a shift, including identity, right to work and references.
Does MyGig operate in Brisbane?
Not yet. MyGig is not taking bookings in Brisbane or anywhere in Queensland today. Queensland is planned for 2027. Register your interest and we will contact you when the Brisbane launch is confirmed.
What will it cost when Brisbane opens?
One flat 15% service fee on wages and on-costs, the same for every client and every retail assistant shift. There are no placement fees and no volume tiers: the rate is published and identical everywhere MyGig operates.
Brisbane is on the way.
Register your interest and you'll hear first when Brisbane opens in 2027. No spam, one update that matters.